Laura Hinson
Senior Technical Writer at Red Hat
Raleigh, North Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolLaura Hinson is a senior technical writer with over a decade of experience translating complex cloud and developer workflows into clear, usable content. Based in Raleigh, NC, she currently shapes documentation and contributor processes at Red Hat after a long tenure at IBM where she edited and authored courses, tutorials, and reference architectures for IBM Cloud and the Garage Method. Comfortable working at the intersection of content and code, she has built and maintained content pipelines, wired in technical how‑tos, and acted as gatekeeper for GitHub-based publication workflows. A co-chair of IBM’s Style Council, she brings disciplined editorial governance alongside hands-on experience with continuous delivery and site infrastructure. Her background—MA in Professional Writing from Carnegie Mellon and early SEO testing—means she pairs rigorous language craft with practical discoverability and developer-focused UX.
4 years of coding experience
6 years of employment as a software developer
M.A., Professional Writing, M.A., Professional Writing at Carnegie Mellon UniversityBachelor of Arts - BA, English Language and Literature, General, Bachelor of Arts - BA, English Language and Literature, General at University of Florida
Github Skills (9)
hat10
kubernetes10
commons10
openshift10
k8s10
sdn10
documentation10
kubernetes-monitoring8
css5
Programming languages (3)
Github contributions (5)
lahinson/openshift-docs
May 2022 - Apr 2025
OpenShift 3 and 4 product and community documentation
Contributions:1106 pushes, 270 branches in 2 years 11 months
commonskubernetesopenshift
lahinson/rhacm-docs
Oct 2022 - Mar 2023
Contributions:43 pushes, 6 branches in 4 months
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