Laura Poncé
Staff User Researcher at Skylight
Lake Oswego, Oregon, United States
Summary
👤
Senior🎓
Top SchoolLaura Poncé is a Staff User Researcher with nine years of experience designing human-centered government services and making products work for everyone. She blends a strong HCI and human factors academic foundation (UC San Diego, Bentley MS) with hands-on UX research and design leadership across 18F, Nava, and Skylight, helping public-sector teams turn policy into usable digital services. Early software quality roles at Intuit and a UX internship at SAP Roambi give her a rare mix of technical rigor and user-centered empathy. Known for pragmatic research that surfaces actionable insights, she focuses on inclusive design and measurable service outcomes. Based in Lake Oswego, Oregon, she brings a public-good mindset to consultancy work that improves access and equity in government-facing products.
9 years of coding experience
10 years of employment as a software developer
Master of Science - MS Human Factors, Master of Science - MS Human Factors at Bentley University - McCallum Graduate School of BusinessUniversity of California, San Diego
Spanish, English
Github Skills (32)
policies10
active10
recurly10
uswds9
accessibility9
gulp9
discord-bot9
clarity9
telegram-bot8
discord8
lists7
jekyll7
api-documentation7
ada7
documentation-generator7
Programming languages (5)
Github contributions (5)
18F/easy-wcag
Jan 2019 - Jan 2019
Contributions:1 push, 1 issue in 7 days
lauraponce/foia-recommendations
May 2017 - May 2017
Contributions:1 push in 1 day
nationaldata-sciencefoiamachine-learningrecommendations
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