Summary
Laurel O'brien is a creative service professional with 11 years of experience blending visual arts and client-facing roles, currently working as a Customer Service Consultant at Southern Cross Health Insurance while maintaining a hands-on design role at Porchlight Press. Trained in Visual Arts at Emily Carr University, she specializes in print media and digital design with a particular interest in generative art and hybrid digital/traditional processes. Her background in letterpress production gives her practical expertise in production workflows, stationery development, and meticulous craft-driven design. Comfortable bridging frontline customer service and studio production, she brings empathy, clear communication, and process-oriented problem solving to cross-functional teams. Based in Auckland, Laurel leverages her art-school perspective to introduce thoughtful visual solutions into commercial settings. A detail-oriented practitioner, she quietly combines analogue making skills with emerging digital methodologies to produce work that is both tactile and conceptually current.
11 years of coding experience
Bachelor’s Degree, Visual Arts, Bachelor’s Degree, Visual Arts at Emily Carr Institute of Art & Design