Lauren Reid
Director at Expensify
London, England, United Kingdom
Summary
🤩
Rockstar🎓
Top SchoolLauren Reid is a customer experience and operations leader with over a decade of cross-sector experience and five years in senior product and people-focused roles at Expensify. As Director of Customer Experience in London, she blends scaling strategy, performance management, and engineering collaboration to drive quality and growth for a global SaaS product. Her background spans nonprofits and government to higher education and museums, giving her a knack for translating complex stakeholder needs into pragmatic operational change. Known for running special projects and conferences, she pairs hands-on program delivery with developing high-performing teams. Trained in art history and gender studies, she brings a human-centered lens to product and customer strategy that surfaces surprising insights beyond metrics.
5 years of coding experience
BA (Hons) Art History and Gender Studies, BA (Hons) Art History and Gender Studies at University of Cape Town
Github Skills (3)
chat10
collaboration10
financial10
Programming languages (2)
Github contributions (3)
Expensify/App
Dec 2020 - May 2022
Welcome to New Expensify: a complete re-imagination of financial collaboration, centered around chat. Help us build the next generation of Expensify by sharing feedback and contributing to the code.
Contributions:9 reviews, 6 commits, 24 PRs in 1 year 5 months
financialnext-generationimaginationchatsharing
Expensify/k2-extension
Apr 2023 - Apr 2023
Contributions:1 PR in 1 day
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