Summary
Lauren Wong is a Senior Manager of UX Research with a decade of experience translating complex systems and live-event dynamics into actionable product insights. With a journalism-rooted storytelling approach, she has built and scaled research functions—from founding the team at On Location to leading venture-focused studies at BCG Digital Ventures—blending ethnography, fieldwork at major events, and evaluative testing to influence digital and in-person experiences. She’s adept at guiding cross-functional teams and presenting strategic recommendations to senior stakeholders and CEOs, having helped launch 30+ digital ventures and informed offerings for global sports and entertainment franchises. Comfortable bridging design and engineering, Lauren also brings hands-on front-end skills honed at NASA JPL, enabling practical prototyping alongside research-led strategy. Based in Denver, she pairs curiosity-driven inquiry with a sustainability-minded journalism background to surface the human stories that drive product decisions.
10 years of coding experience
7 years of employment as a software developer
Interaction Design, Interaction Design at Cooper Professional Education
Barrett the Honors College BA Journalism and Mass Communication Minor in Sustainability , Barrett the Honors College BA Journalism and Mass Communication Minor in Sustainability at Arizona State University
Front End Web Development, Front End Web Development at General Assembly
English, Spanish