Lawrence V
Member Leadership Staff at Zoho Corporation
Chennai, Tamil Nadu, India
Summary
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Top SchoolLawrence V is a customer success and support leader with eight years of focused experience building and scaling support for Zoho Desk, now serving as Member Leadership Staff and Head of Customer Support. He has a track record of creating a support organization from scratch, guiding complex, high-profile SaaS implementations, and mentoring young talent. Known for an ardent curiosity about technology and SaaS, he blends hands-on product expertise with strategic leadership across the customer lifecycle. Based in Chennai, he brings deep institutional knowledge of Zoho products from frontline technical support to managerial roles. Colleagues describe him as steady and forward-moving—someone who may walk slowly at times but never walks backwards—a mindset that underpins his pragmatic, long-term approach to customer outcomes.
7 years of coding experience
2 years of employment as a software developer
Bachelor's degree, Physics, Bachelor's degree, Physics at M.S UniversitySt.Thomas Matriculation Higher Secondary SchoolSt.Mary's Boys' Higher Secondary School
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (30)
javascript10
css10
nodejs10
react10
txt9
npm9
math9
codebase9
expansion9
editing9
numeric8
python8
deep-learning8
machine-learning8
npm-package8
Programming languages (8)
Github contributions (5)
law27/Library-Management
May 2021 - Oct 2021
Contributions:38 commits, 2 PRs, 30 pushes in 5 months
Job-Colab/Coding-Preparation
Apr 2021 - May 2021
Contributions:2 commits, 5 PRs, 209 pushes in 7 days
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