Leah Rieger
Technical Project & Incident Manager at Tyler Technologies
Lubbock, Texas, United States
Summary
👤
Senior🎓
Top SchoolLeah Rieger is a Technical Project & Incident Manager with a decade of hands-on experience translating between engineers and stakeholders to drive resolution of high-impact incidents and deliver complex technical projects. With a Summa Cum Laude Bachelor's in Computer Information Systems focused on Web Development & Administration and a CompTIA Security+ foundation, she blends technical depth with operational rigor. Leah progressed from Tier I technical support into leadership roles, developing a knack for organizing teams under pressure and creating reproducible incident response playbooks. Based in Lubbock, Texas, she is known for fostering cross-functional collaboration, mentoring talent, and prioritizing scalable, resilient systems. Colleagues rely on her clear communication and continuous-improvement mindset to turn chaotic outages into structured learning and lasting process improvements.
10 years of coding experience
2 years of employment as a software developer
Ozark Technical Community CollegeHigh School Diploma, High School Diploma at Levelland High SchoolCertificate, Certificate at Virginia CollegeBachelor's degree, Bachelor's degree at DeVry University
English
Github Skills (16)
circles6
dsc5
medium4
javascript3
python3
css3
tabletop3
pydata2
restful2
codebase2
aws-s31
aws1
game-engine1
vue1
react1
Programming languages (6)
Github contributions (5)
LRieger13/m20_UI
Oct 2019 - Feb 2020
Website for deck building adventure game
Contributions:34 commits, 1 PR, 31 pushes in 4 months
gamedeckadventure-gamedeck-building
LRieger13/Learning
Oct 2018 - Apr 2020
Everyday school projects
Contributions:6 PRs, 11 pushes, 7 branches in 1 year 7 months
javaeverydaypython
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