Leah Williamson
Director, Customer Success at Screenleap, Inc.
Atlanta, Georgia, United States
Summary
👤
Senior🎓
Top SchoolLeah Williamson is a customer success leader with 11 years of hands-on experience shaping excellent software experiences from Atlanta. As Director of Customer Success at Screenleap, she blends technical troubleshooting, clear documentation, and client-facing demos to prevent implementation issues and drive smooth cross-platform updates. Her background in software training and senior-level support gives her a rare end-user perspective that helps translate customer pain points into precise reproduction steps for engineering. Leah often acts as the bridge between sales, support, and development, and she routinely validates fixes in virtual test environments before rollout. With a BA in Economics and a history of onsite training and escalation management, she pairs analytical rigor with practical empathy to reduce churn and accelerate adoption.
11 years of coding experience
3 years of employment as a software developer
Bachelor of Arts (B.A.), Economics, 3.71, Bachelor of Arts (B.A.), Economics, 3.71 at University of IowaProgramming languages (1)
Github contributions (5)
LeahW/NewDevATL
Jul 2015 - Nov 2016
Contributions:39 commits, 25 PRs, 38 pushes in 1 year 4 months
dev-eventsatlantaeventsdev
LeahW/LeahW.github.io
Jan 2015 - Mar 2021
GitHub Page for LeahW
Contributions:6 PRs, 530 pushes, 6 branches in 6 years 2 months
jsjavascriptreactshieldsio
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