Leandro Da Costa E Silva
Senior Service Delivery Manager at Cegid
Vila Verde, Portugal
Summary
👤
Senior🎓
Top SchoolLeandro Da Costa E Silva is a Senior Service Delivery Manager with over a decade of experience orchestrating IT service management, multinational projects and customer-facing technical programs across large enterprises. He combines deep expertise in ITIL/ISO 20000, GRC frameworks (COBIT, PCI, SOX) and cloud/datacenter technologies with a strong background in SLA and financial management to drive reliable, compliant service delivery. His career spans roles from platform engineering and infrastructure coordination to senior account and service delivery leadership at firms like CenturyLink, Checkmarx and now Cegid, demonstrating an ability to translate operational rigor into business outcomes. Trained with an MBA in IT Strategic Management from FGV, he also leverages strategic tools such as Balanced Scorecard and change management to align IT performance with corporate goals. Bilingual EU/BR citizen based in Vila Verde, he brings a practical, audit-friendly approach to scaling services across regions and regulatory environments.
10 years of coding experience
16 years of employment as a software developer
2009, MBA - IT Strategic Management, 2009, MBA - IT Strategic Management at FGV - Fundação Getulio VargasExternato Casa Pia São Vicente de Paulo2005, Business Administration and Management, General, 2005, Business Administration and Management, General at Pós Graduação - Faculdades Oswaldo Cruz
English, Spanish, Portuguese
Github Skills (8)
projeto7
cin4
dockers4
backend4
javascript3
nodejs3
middleware2
docker1
Programming languages (2)
Github contributions (5)
leandrooguit/agenda-ufpe-configs
Apr 2019 - Jul 2019
Contributions:274 pushes, 1 branch in 2 months
leandrooguit/local
Oct 2016 - Dec 2016
Contributions:15 commits, 8 PRs, 13 pushes in 2 months
javascriptprojetoexemplo
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.