Chief Technology Officer at BCR CX - Business & Customer Relationship
São Paulo, Brazil
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Summary
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Senior
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Top School
Leandro Meili is a technology executive and founder with 15+ years of experience delivering AI-powered customer service, data platforms, and CRM integrations across enterprise environments. He combines an engineering foundation in Naval Architecture (USP) with an Executive MBA (FGV) to translate complex technical architectures into measurable business outcomes. Leandro has built data platforms from scratch, led cross-functional teams, and shipped production LLM/NLP chatbots and middleware that synchronize CRM, logistics, and ERP systems. As CTO at a Zendesk Premier Partner he created a QA function, implemented CI/CD, and published libzapi, an open-source Python library for Zendesk integrations. Comfortable in hands-on Python, cloud IaC, and prompt engineering, he bridges deep technical craft with product and operational leadership. Based in São Paulo, he brings an uncommon mix of maritime engineering roots and modern AI/BI practice that surfaces in pragmatic, systems-level solutions.
Bachelor of Engineering - BE, Naval Architecture and Marine Engineering, Bachelor of Engineering - BE, Naval Architecture and Marine Engineering at Escola Politécnica da USP
Capstone Project for the Udacity Data Enginner Nanodegree
Contributions:14 PRs, 18 pushes in 3 years 3 months
capstonepythonnanodegreeudacity
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Leandro Meili - Chief Technology Officer at BCR CX - Business & Customer Relationship