Leann Lewis is a Success Engineer with a background in systems administration and data analytics, combining technical aptitude from a B.S. in Computer Engineering with hands-on experience across reporting, dashboards, and end-user support. She moved from operational roles at The Onin Group—where she built KPIs, automated reporting with Crystal Reports and SQL, and integrated third-party APIs—into a customer-facing success role at Metabase. Known for tackling puzzles, she excels at translating business needs into automated data solutions and clear dashboards for stakeholders at all levels. Her blend of technical troubleshooting, training development, and cross-team collaboration means she not only implements systems but also drives adoption and measurable impact. An often-overlooked strength is her long history in customer service roles, which underpins a strong empathy for users and practical communication skills.
2 years of coding experience
9 years of employment as a software developer
Bachelor of Science (B.S.) Computer Engineering, Bachelor of Science (B.S.) Computer Engineering at Indiana University Indianapolis
General Education General Education, General Education General Education at Hillsboro High School
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