Summary
Lee Robinson is a CX Business Analyst and certified Salesforce Admin with nine years of experience optimizing customer service platforms, currently applying Service Cloud expertise at Gusto. He combines hands-on Salesforce administration and Zendesk advanced administration with a background in curriculum design and full-stack web development training, enabling him to translate technical requirements into clear, user-focused processes. Prior roles at Guild Education and Apto show experience spanning systems analysis, Salesforce support, and sales enablement, with a track record of improving CX workflows and tooling. Based in Denver, he brings a rare mix of instructional design sensibility and developer curiosity—he enjoys spitballing new ideas and prototyping solutions. Lee’s philosophical education and ESL teaching history contribute to his strengths in clear communication, empathy, and stakeholder alignment.
9 years of coding experience
10 years of employment as a software developer
TEFL TEFL, TEFL TEFL at Archer College
Full Stack Web Developer Web Page Digital/Multimedia and Information Resources Design, Full Stack Web Developer Web Page Digital/Multimedia and Information Resources Design at Galvanize - Denver, Platte
Bachelor's degree Philosophy, Bachelor's degree Philosophy at Metropolitan State University of Denver
Spanish