Leen Schafer

Director Of Engineering Analytics at ServiceNow

San Diego, California, United States
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Summary

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Senior
🎓
Top School
Leen Schafer is a people-first technical product leader and Director of Engineering Analytics with a PhD in Bioinformatics and over a decade of experience building platforms, analytics, and AI/ML products. She has a proven track record delivering internal developer platforms and self-service analytics that scale across hundreds of engineers—driving 50% platform adoption and measurable productivity gains within a year at Viasat. Equally comfortable setting strategic vision and diving into cloud or ML model architecture, she blends rigorous research instincts with pragmatic product execution. At ServiceNow she now leads engineering and cloud analytics to turn complex telemetry into actionable intelligence for engineering and business stakeholders. Leen is also an advocate for AI governance and MLOps, having helped define first AI use policies and operationalize model-driven workflows. Based in San Diego, she balances technical leadership with adventurous pursuits—rock climbing, martial arts, and composing metal music—bringing curiosity and persistence to challenging problems.
code12 years of coding experience
job16 years of employment as a software developer
bookUniversity of California, San Diego
bookB.S. Biomedical Engineering, B.S. Biomedical Engineering at University of Virginia
languagesEnglish, Arabic, Spanish, Italian
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Github Skills (21)

gene-expression10
bioinformatics8
syntax-highlighting7
jupyter-notebook6
css6
machine-learning6
jupyterlab-extension5
jupyterlab5
jupyter5
data-science5
notebook4
shell3
windows2
seq2
windows-shell2

Programming languages (4)

ShellCSSJupyter NotebookPython

Github contributions (5)

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YeoLab/flotilla

Jul 2014 - Jan 2016

Reproducible machine learning analysis of gene expression and alternative splicing data
Contributions:17 commits, 1 push, 5 comments in 1 year 6 months
splicinggene-expressiondata-sciencemachine-learningalternative-splicing
LeenMachine/InovaNewton

Dec 2018 - Dec 2018

Contributions:1 branch in 1 day
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Leen Schafer - Director Of Engineering Analytics at ServiceNow