Summary
Lei Su is a senior digital and client leader with 20+ years of international luxury and retail experience, currently driving Cartier’s regional digital strategy from Hong Kong. He designs data-powered client solutions and cross-border programs for Chinese clientele, combining CDP, MA, BI, data lakes and predictive AI to optimize sales and traveler journeys while ensuring compliance with Chinese data privacy laws. He has a proven track record scaling e-commerce and omni-channel clienteling at Sephora and Cartier, building in-house client service centers and partnerships with Chinese digital giants. Notably, he has taken GenAI from technical foundations to business implementation, creating a Centre of Expertise that turns advanced models into commercial recommendations. Practical, multilingual, and market-savvy, Lei blends strategic vision with hands-on program delivery across APAC and global luxury markets.
11 years of coding experience
10 years of employment as a software developer
Bachelor, Engineer, Bachelor, Engineer at East China University of Science and Technology
French, Chinese, English