Lela Andrews
Manager Of Global Technical Support at Tecan Genomics, Inc.
Redwood City, California, United States
Summary
👤
Senior🎓
Top SchoolLela Andrews is a manager of global technical support with 11 years of experience in NGS applications and genomics operations, currently leading US and EU support teams from Redwood City. She blends hands-on wet-lab expertise, bioinformatics pipeline development, and cross-functional collaboration with R&D and marketing to improve user experiences and product adoption. Lela previously ran a university core genomics lab, where she built protocols, trained staff, managed finances, and maintained Linux-based analysis infrastructure supporting diverse sample types. Comfortable communicating with customers and senior leadership, she translates complex technical needs into practical service offerings and scalable support processes. Her background—MS in Biochemistry and Molecular Biology and a PhD in Microbial Ecology—gives her both deep scientific rigor and a pragmatic approach to product-focused problem solving.
11 years of coding experience
10 years of employment as a software developer
Bachelor of Science - BS, Chemistry, Bachelor of Science - BS, Chemistry at University of Alaska FairbanksDoctor of Philosophy - PhD, Microbial Ecology, Doctor of Philosophy - PhD, Microbial Ecology at Northern Arizona University
Github Skills (11)
qiime9
command-line-interface9
microbiome9
journal7
cli7
open-access7
academia6
creative-commons5
linux1
linux-distribution1
chroot1
Programming languages (3)
Github contributions (5)
alk224/RADseq_test_data
Apr 2016 - Mar 2018
Contributions:1 release, 6 pushes, 1 branch in 1 year 11 months
alk224/akutils_RADseq_utility
Oct 2015 - Mar 2018
Contributions:2 releases, 147 commits, 107 pushes in 2 years 5 months
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