Summary
Lena Ermakova is a business analyst with 8 years of experience specializing in telecom billing, interconnect settlements and BSS/CRM automation. She combines deep domain expertise from roles at Vodafone Ukraine and Ukrtelecom with hands-on involvement in requirements gathering, system design, QA supervision and billing validation across mediation and interconnect systems. Comfortable with PL/SQL, OOP basics and Oracle DBMS, she bridges technical teams and stakeholders to turn complex billing and routing rules into testable, auditable solutions. Her background in mathematics and finance gives her a rigorous approach to reconciliation and rate management, while past work as an application administrator means she’s equally fluent in operational support and documentation.
8 years of coding experience
2 years of employment as a software developer
Specialist, Economics, Economist, Finance and Banking, Specialist, Economics, Economist, Finance and Banking at Institute of Advanced Studies, Taurida National University, Simferopol
Master's degree, Mathematics and Computer Science, Mathematician, Master's degree, Mathematics and Computer Science, Mathematician at Taurida 'V. I. Vernadskiy' National University, Simferopol
English, Russian, Ukrainian