Summary
Leo Chang is a Technical Support Specialist and system operations/testing engineer with over a decade of IT experience, currently maintaining and optimizing SaaS-based internal systems at Acer in New Taipei. He combines hands-on system configuration, testing, and user training with clear cross-team communication—regularly liaising in English with external vendors and internal DB teams to resolve faults. Trained in public relations, he brings a user-centered, documentation-first mindset to technical problems and has produced manuals, reports, and training materials across roles. Self-driven in learning, he is actively studying Python and SQL to transition from testing into full-stack development within the next few years. Known for patience and multifaceted thinking, he emphasizes automation to boost efficiency and reinvest savings into new initiatives.
12 years of coding experience
傳播學院, Public Relations/Image Management, 傳播學院, Public Relations/Image Management at 銘傳大學