Leo Schuster is a Technical Writer with nine years of experience in software and a strong track record of turning complex engineering topics into clear, usable documentation. At HAProxy Technologies he has driven documentation improvements through 200+ repository enhancements and launched a video documentation series, while previously reducing support volume and boosting NPS above 90% at Bonsai by authoring 100+ technical guides and streamlining the knowledge base. Comfortable contributing directly to codebases (400+ GitHub enhancements at Bonsai) and filing actionable bug reports, he bridges engineering, product, and design to accelerate team productivity. Trained in computer science with hands-on AWS and testing experience from early engineering roles, he brings both developer fluency and instructional skill—plus a background teaching kids to code—that helps him craft approachable content for diverse audiences.
9 years of coding experience
5 years of employment as a software developer
Bachelor of Science, Computer Science, Bachelor of Science, Computer Science at Texas State University
Associate of Applied Science, Music Business, Performance and Technology, Associate of Applied Science, Music Business, Performance and Technology at Austin Community College
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Leo Schuster - Technical Writer at HAProxy Technologies