Leon Shannon
Support Engineer at Palantir Technologies
New York, New York, United States
Summary
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RockstarLeon Shannon is a seasoned Support Engineer with seven years of hands-on experience maintaining and troubleshooting AV/VC systems for high-profile enterprise environments in New York. He has delivered live event production and white-glove video conferencing support for executive teams at Palantir and Meta/Facebook, routinely managing Zoom, Teams, and Cisco Webex ecosystems while handling hardware RMAs and vendor escalations. Known for combining meticulous break/fix discipline with proactive provisioning for new office builds, he bridges facility-grade video infrastructure upkeep and day-to-day end-user IT support. Comfortable working under SLA pressure, Leon brings a practical mix of field service grit and event-tech finesse that keeps mission-critical meetings running smoothly.
7 years of coding experience
1 year of employment as a software developer
Github Skills (51)
trino10
sql-query10
spark10
blueprint10
big-data10
hadoop10
java10
hive10
sql10
query-engine10
presto10
database10
sass9
repair9
react9
Programming languages (3)
Github contributions (5)
LeonSo7/SlimeOut
Mar 2020 - Apr 2020
Contributions:67 commits in 19 days
LeonSo7/presto
Jun 2022 - Feb 2023
The official home of the Presto distributed SQL query engine for big data
Contributions:189 pushes, 6 branches in 7 months
queryhivebigdataquery-enginesql
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