Design Lead, GoBusiness at Lee Kuan Yew School of Public Policy
Singapore
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Summary
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Senior
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Top School
Leon Voon is a design lead with over a decade of experience shaping human-centred service transformation across Singapore’s public and private sectors, currently leading design for GoBusiness at GovTech. He applies UX, service design and systems thinking to simplify complex government-to-business platforms for licensing, grants and regulatory journeys, pairing policy insight with hands-on prototyping. A founding member of the Public Service Division’s Human Experience Lab, Leon helped embed design thinking into policy and operations and later brought lean startup practice to a Fortune 500 insurtech lab. His background as a hospital case manager gives him a grounded empathy for frontline users and informs his talent for mapping systems end-to-end. He trains and speaks on innovation and public sector transformation, balancing strategic vision with operational grit to turn experiments into sustainable improvements.
10 years of coding experience
8 years of employment as a software developer
B.A. Cognitive Science, B.A. Cognitive Science at University of California, Berkeley
GCE 'O' Levels, GCE 'O' Levels at Raffles Institution
Contributions:12 releases, 78 pushes, 1 branch in 1 year 4 months
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Leon Voon - Design Lead, GoBusiness at Lee Kuan Yew School of Public Policy