Leonardo M

Senior Staff Software Engineer at Zendesk

Florida, United States
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Summary

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Rockstar
Leonardo M is a Senior Staff Software Engineer with 12 years of experience building and operating cloud-native infrastructure and developer platforms, currently leading engineering at Zendesk from Florida. He brings deep expertise in DevOps, AWS, Kubernetes/OpenShift, GitLab CI, and configuration management—having architected enterprise automation platforms and cloud adoption strategies at Element Fleet and Dataprev. At AWS he contributed to launching AWS Managed Services and owned components of its architecture, and on GitHub he improved reliability of the widely used puppetlabs-stdlib by adding robust unit tests and fixing subtle edge-case bugs. Known for bridging development and operations, he has repeatedly improved delivery velocity and software quality through standards, automation, and CI/CD tooling. Comfortable in both modern microservices and legacy environments, he blends hands-on coding, automation, and architectural leadership. An understated strength is his track record of shipping operationally resilient systems that scale across heterogeneous platforms and teams.
code12 years of coding experience
job14 years of employment as a software developer
languagesEnglish, Portuguese
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Github Skills (6)

ruby10
puppeteer10
puppet10
testing10
python-modules9
yaml7

Programming languages (9)

MDXJavaShellJavaScriptGoMustacheHTMLRuby

Github contributions (5)

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puppetlabs/puppetlabs-stdlib

Sep 2013 - Sep 2013

Puppet Labs Standard Library module
Role in this project:
userQA Engineer / Test Automation Engineer
Contributions:6 commits in 11 days
Contributions summary:Leonardo primarily focused on improving the quality and reliability of the `puppetlabs-stdlib` module by adding and modifying unit tests. They enhanced the `pick` function's error messages and updated its spec tests. Furthermore, the user addressed several bugs related to the `delete`, `delete_values`, and `delete_undef_values` functions, implementing comprehensive unit tests to ensure correct behavior and prevent regressions. They also added unit tests for the `loadyaml` and `delete_at` functions.
standard-librarysupportedpuppet
Export OpenCost data in parquet format
Contributions:17 releases, 19 reviews, 19 PRs in 1 year 2 months
cncffinopsk8skubernetesprometheus
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Leonardo M - Senior Staff Software Engineer at Zendesk