Summary
Leonardo M is a Senior Staff Software Engineer with 12 years of experience building and operating cloud-native infrastructure and developer platforms, currently leading engineering at Zendesk from Florida. He brings deep expertise in DevOps, AWS, Kubernetes/OpenShift, GitLab CI, and configuration management—having architected enterprise automation platforms and cloud adoption strategies at Element Fleet and Dataprev. At AWS he contributed to launching AWS Managed Services and owned components of its architecture, and on GitHub he improved reliability of the widely used puppetlabs-stdlib by adding robust unit tests and fixing subtle edge-case bugs. Known for bridging development and operations, he has repeatedly improved delivery velocity and software quality through standards, automation, and CI/CD tooling. Comfortable in both modern microservices and legacy environments, he blends hands-on coding, automation, and architectural leadership. An understated strength is his track record of shipping operationally resilient systems that scale across heterogeneous platforms and teams.
13 years of coding experience
14 years of employment as a software developer
English, Portuguese