Summary
Leonardo Maia is a Senior Software Engineer with six years of hands-on experience building scalable, user-centric applications and AI-driven customer service solutions. He specializes in end-to-end engineering across frontend, backend, and cloud infrastructure, having led migrations to serverless architectures that cut costs ~80% and achieved platform-verified performance improvements for Shopify products. At Tech4Humans he designed AI agent architectures—incorporating conversation memory, observability, guardrails, and API integrations—and performed LLM evaluations using Llama Index, Crew.ai, and LangChain to guide tooling choices. Known for blending product-focused UX with rigorous testing and automation, he routinely liaises with stakeholders to align technical roadmaps to business and regulatory needs. Colleagues describe him as a pragmatic, driven engineer who combines academic distinction from INATEL with a continuous commitment to open source and emerging AI techniques.
6 years of coding experience
5 years of employment as a software developer
Technical in Systems Development Systems Development Web Development Electronics, Technical in Systems Development Systems Development Web Development Electronics at ETE FMC - Escola Técnica de Eletrônica Francisco Moreira da Costa
Bachelor's degree Computer Science, Bachelor's degree Computer Science at Florida International University
Bachelor's in Software Engineering Software Engineering, Bachelor's in Software Engineering Software Engineering at Instituto Nacional de Telecomunicações - Inatel
Portuguese, English