Levi Jackson is a strategic operations and account leader based in Sydney who blends a supply chain foundation with hands-on software delivery and business development experience. As SSW’s VP of Operations and NSW Account Manager he aligns operational strategy with client-focused Agile delivery across distributed teams, using tools like Power BI and Microsoft Viva Goals to drive measurable outcomes. He has a track record of growing accounts and improving efficiency—earlier roles in supply chain and business development delivered double-digit cost and margin improvements and a 15% client-portfolio growth. Passionate about AI, Levi leverages generative tools (ChatGPT, Gemini, Claude) to boost productivity and inform data-driven decisions that shape product and client roadmaps, including work to grow TinaCMS adoption. Outside work he channels curiosity into assembling engines and exploring global food and wine scenes, a detail that speaks to his blend of technical hands-on skill and cultural curiosity.
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