Lewis Tan
QA Lead at Tencent
Kuala Lumpur, Malaysia
Summary
👤
Senior🎓
Top SchoolLewis Tan is a QA Lead with a decade of experience in quality assurance and analytics, currently driving QA at Tencent from Kuala Lumpur. He specializes in CRM data analysis and root-cause investigations to surface controllable factors, turning findings into coaching and case studies that measurably improve call center agent performance and survey scores. Comfortable liaising with managers and team leaders, he ensures data accuracy and reports regularly to regional service delivery management. His background spans roles at Lenovo and Scicom, blending hands-on help desk experience with structured quality processes. An Android enthusiast by hobby (GitHub bio: Android Child), he brings a practical, user-focused mindset to operational quality and agent enablement.
10 years of coding experience
Bachelor's degree, Information Technology, Bachelor's degree, Information Technology at Kolej Universiti Linton
Github Skills (58)
smooth-scrolling10
kotlin10
caching10
image10
image-loading10
scrolling10
gif10
android-library10
android10
smooth10
disk-cache10
vpn9
router9
custom-view9
lantern9
Programming languages (7)
Github contributions (5)
wenqin-231/StatusView
Oct 2017 - Jan 2018
Contributions:3 releases, 32 commits, 29 pushes in 2 months
wenqin-231/ClockView
Jul 2017 - Oct 2017
Contributions:2 releases, 21 commits, 18 pushes in 2 months
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