Summary
Liam O'brien is a versatile IT professional with 9+ years of experience delivering technical application support, database development, and ITIL-driven incident and major incident management across manufacturing, finance, education and software sectors. Now freelancing after roles at Microsoft, BNY Mellon and Fujitsu, he blends deep Windows/SQL/Oracle system administration and PowerShell scripting with technical delivery and project coordination skills. He pairs hands-on troubleshooting (Level 3 support, migrations, upgrades and data-centre moves) with clear technical authoring and mentoring, ensuring smooth UAT, go-live and BAU transitions. Recently retraining in digital marketing (SEO, PPC, analytics), he brings an unusual combination of backend systems rigour and digital growth awareness. Comfortable liaising with third-party vendors and customers, he is methodical, dependable and customer-focused, and openly seeks feedback to improve outcomes. An experienced planner for complex migrations and major-incident responses, he often acts as the bridge between technical teams and business stakeholders.
9 years of coding experience
13 years of employment as a software developer
Certificate in Digital Enterprise, Digital Marketing, GPA: 3.0, Certificate in Digital Enterprise, Digital Marketing, GPA: 3.0 at Institute of Technology Blanchardstown
Professional Diploma in Digital Marketing, GPA: 3.0, Professional Diploma in Digital Marketing, GPA: 3.0 at Digital Marketing Institute
B Sc (Electronic Systems), Electronics, B Sc (Electronic Systems), Electronics at University of Limerick