Lin Tsai
IT 技術經理 at Quanta Storage Inc.
Taiwan
Summary
👤
Senior🎓
Top SchoolLin Tsai is an IT technology manager based in Taiwan with about a decade of software development experience and five years leading teams and product delivery. He progressed from system engineering and Java development into product management, building a customer-service platform (info360) that integrates chat, voice, video, email and telemarketing channels for telecom, banking, and securities clients. Lin has hands-on experience implementing DevOps practices, Scrum, QA and CI/CD to scale development teams and improve reliability. His MBA complements a pragmatic approach to aligning technical roadmaps with business needs, and he’s known for turning complex multi-channel contact center requirements into operational products. Despite limited public GitHub activity, his track record shows deep domain expertise in customer service systems and cross-functional leadership.
9 years of coding experience
8 years of employment as a software developer
Master of Business Administration - MBA, Business, Master of Business Administration - MBA, Business at Southwest Minnesota State University學士, Computer/Information Technology Administration and Management, 學士, Computer/Information Technology Administration and Management at 明新科技大學
Chinese, English
Stackoverflow
1reputation
0reached
0answers
0questions
Programming languages (1)
Github contributions (5)
lintsai/ChannelForEmail
Apr 2018 - Jan 2019
Contributions:12 pushes, 1 branch in 9 months
lintsai/SpringCloud
Sep 2022 - Jul 2023
Contributions:4 pushes, 1 branch in 9 months
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