Senior Staff Technical Services Engineer at MongoDB
Greater Sydney Area Australia
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Summary
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Senior
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Top School
Linda Qin is a Senior Staff Technical Services Engineer with over a decade of experience specializing in storage software, high-availability systems, and customer escalations for enterprise products. She has deep expertise in Symantec/Veritas storage stack (VVR, VM, VCS, SFHA) and broad Unix/Linux platform knowledge spanning Solaris, AIX, HP-UX and Linux distributions. At MongoDB she progressed through technical services and staff roles, blending hands-on debugging, installer and automation know-how with customer-facing support under high pressure. Strong in Perl, shell scripting and Java, she pairs OO design and test automation experience with practical SAN, virtualization and TCP/IP networking skills. Known for proactively mining customer logs to prevent issues, she frequently translates complex production problems into durable fixes and operational improvements. Based in Sydney with an MS in Computer Science, she reliably juggles multiple projects while mentoring teams on installer reliability and release practices.
10 years of coding experience
19 years of employment as a software developer
Master of Science (MS), Computer Science and Technology, Master of Science (MS), Computer Science and Technology at Beijing University of Post and Telecommunications
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Linda Qin - Senior Staff Technical Services Engineer at MongoDB