Summary
Lindsay Heffner is a systems administrator with 13 years of hands-on experience who transitioned from a biochemistry background into infrastructure and operations. Based in Ilchester, Maryland, she keeps production environments reliable by managing Linux-based systems, Kubernetes clusters, and tools like Ansible, OpenStack, Rancher, and Rook-Ceph. Her career spans roles in government-affiliated labs and private industry, giving her a rare mix of scientific rigor and practical troubleshooting under pressure. She frequently bridges customer and developer needs, acting as the on-call firefighter who also automates repeatable tasks with Docker and Bash. Lindsay’s early research and lab experience inform her methodical approach to debugging and documentation, making her comfortable in both highly regulated and fast-moving technical environments.
13 years of coding experience
13 years of employment as a software developer
UMBC
Bachelor of Arts, Biochemistry, Bachelor of Arts, Biochemistry at Hood College