Summary
Lindsey R is a research and product leader with 12 years’ experience designing and scaling user research and research operations for complex consumer and enterprise products. Currently Senior Manager of Search + Ads Research and Research Ops at Etsy, she blends mixed-methods research with operational rigor to inform search and monetization strategies. Previously she led design research at Dropbox and built InVision’s research practice as their first UX researcher, driving product improvements that included a mobile app rating rise from 2 to 5 stars. Lindsey pairs hands-on study design (IDIs, surveys, usability testing, A/B) with systems thinking—creating research programs, beta initiatives, and design systems that improve consistency and engineering efficiency. Based in Cleveland, she also teaches advanced web and database topics, reflecting a rare combination of practitioner-level technical fluency and strategic research leadership.
12 years of coding experience
12 years of employment as a software developer
Bachelor of Science (B.S.), Information Technology, Bachelor of Science (B.S.), Information Technology at Franklin University
Master of Science (M.S.), User Experience Design, Master of Science (M.S.), User Experience Design at Kent State University
English