Lindsey Rix
Laureate Technical Writer
Ann Arbor, Michigan, United States
Summary
👤
Senior🎓
Top SchoolLindsey Rix is a seasoned technical writing leader with nine years in senior roles at Blackbaud and over two decades of hands-on documentation experience across product, developer, and UX content. As Laureate Technical Writer she mentors a 30+ person team and shapes content strategy with a strong emphasis on information architecture, analytics-driven decisions, and embedded UX assistance. She leads docs-as-code and developer platform documentation for APIs and Angular SPAs, pairing content design with frontend templates, CSS, and tooling like MadCap Flare, Git, and Azure DevOps. Lindsey blends multimedia skills—video production and audio editing—with usability research to create contextual, progressive-disclosure help and helpful error messaging. Colleagues rely on her to bridge engineering, support, sales, and marketing, and she has quietly driven internal tooling and analytics adoption that improved content impact. Based in Ann Arbor, she brings an academic background in professional communication and a practical habit of solving content problems with both design and code.
9 years of coding experience
1 year of employment as a software developer
M.A., Professional Communication, M.A., Professional Communication at Clemson UniversityB.A., English, B.A., English at Michigan State University
Spanish, html, javascript, css, markdown, angular, yaml
Github Skills (40)
sky10
api-documentation10
api9
blackbaud9
powerbi7
react6
user-experience5
data-connectors5
tooling4
testing4
data-connector4
design-patterns4
connectors4
angular4
authorization3
Programming languages (8)
Github contributions (5)
blackbaud/gdpr-docs
Sep 2017 - Jun 2018
Contributions:38 PRs, 60 pushes, 34 branches in 9 months
blackbaud/stache2-docs
Apr 2017 - Jun 2021
Documentation for SKY UX Stache components.
Contributions:2 reviews, 106 PRs, 157 pushes in 4 years 2 months
reactsky
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