Summary
Lingling Jiang is a Systems & Digital Innovation Librarian with 11 years of experience building and maintaining library systems, automating workflows, and evaluating AI-driven discovery tools. Based in Mississauga, she blends hands-on application programming and metadata expertise with strategic technology planning to improve how students and faculty find and use resources. Her background includes developing custom apps, integrating ILS and discovery platforms, and experimenting with LLM and RAG approaches to make library services more useful and efficient. A former application programmer at the University of Toronto, she brings practical web and digital repository experience (Drupal, Fedora/Islandora, Solr) to campus-focused projects. Colleagues rely on her to troubleshoot complex system issues and translate emerging AI capabilities into tangible improvements for instruction and research.
11 years of coding experience
10 years of employment as a software developer
Certificate Business Analysis, Certificate Business Analysis at University of Toronto
Bachelor's degree Telecommunication Engineering, Bachelor's degree Telecommunication Engineering at Jilin University
English, Chinese