Lisa Koss is a user-centered informatics graduate and hospitality leader in Seattle who blends nearly a decade of hands-on supervisory experience with formal training in human-computer interaction. She drives team performance and guest experience improvements at scale—managing inventory, analyzing sales data, and running cross-functional pilot programs that brought new store innovations to investors and media. Comfortable translating frontline insights into design decisions, she has led outreach and UX charrettes for K–12 audiences and redesigned chapter websites and social campaigns to modern, responsive standards. Known for curiosity and empathy, Lisa pairs certified coffee expertise and sustainability advocacy with a drive to improve everyday experiences through thoughtful design and collaboration.
9 years of coding experience
5 years of employment as a software developer
Bachelor of Science, Informatics, 3.76, Bachelor of Science, Informatics, 3.76 at University of Washington
High School Diploma, 3.95, High School Diploma, 3.95 at Lind-Ritzville High School
Mission statement: To bring awareness to the overuse of plastic that is endangering our oceans as a way to empower individuals to take action against plastic pollution.
Contributions:75 commits, 10 PRs, 61 pushes in 1 month
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Lisa Koss - Shift Supervisor, Seattle Children's Hospital (River)