Summary
Lisa Kueter is an Information Architect with over 15 years of experience producing technical documentation and nine years of remote collaboration across global teams and time zones. She specializes in creating accurate, consistent, and reusable content optimized for localization, with deep experience in DITA migrations, API documentation, and training materials. Her background includes training peers on authoring standards, managing rebranding efforts, and using data tools like Azure Databricks and SQL Server to drive documentation decisions. Comfortable in both customer-facing and developer-facing documentation, she has also helped train an in-house chatbot by classifying user phrases to improve automated support. Based in Austin, Texas, Lisa blends a BA in English and technical communications training to turn complex product details into clear, usable content. A detail-oriented collaborator, she thrives on improving documentation workflows and measurable content reuse.
2 years of coding experience
15 years of employment as a software developer
Technical Communications, Technical Communications at Austin Community College
College prepatory, College prepatory at Mountain Home High School
Bachelor of Arts, English, Bachelor of Arts, English at University of Arkansas
English