Lisa Pettyjohn
Technical Writer 3 at Red Hat
Raleigh, North Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolLisa Pettyjohn is an accomplished technical writer with over a decade of experience who currently authors OpenShift documentation at Red Hat using docs-as-code workflows (AsciiDoc, VS Code, GitHub). She has a strong track record of leading and single-handedly maintaining large documentation sets—reducing and restructuring 1,000+ page suites and managing 5,500+ page command-line reference libraries in fast-paced networking environments. Skilled in XML/DITA (oXygen) and traditional tools (FrameMaker/Word), she combines hands-on product testing and developer collaboration to turn complex technical material into audience-targeted content. A proven people leader and process driver, she has hired and mentored award-winning teams, introduced documentation tooling and review practices, and championed transitions to structured authoring. Collected multiple STC awards and peer recognitions, she pairs an electrical engineering background with deep practical experience in networking and SDN products—often learning and documenting features by configuring and running lab hardware herself.
5 years of coding experience
2 years of employment as a software developer
Technical Communication 201 and 101, Technical Communication 201 and 101 at Society for Technical Communication Online CoursesBachelor’s Degree, Electrical Engineering, Bachelor’s Degree, Electrical Engineering at North Carolina State UniversityGraphics for Technical Writers, Graphics for Technical Writers at JER Group, Inc.Professional Online Help System Design, Professional Online Help System Design at Online-Learning.comFrameMaker Template Design, FrameMaker Template Design at ScriptoriumAdvanced FrameMaker, Advanced FrameMaker at Bright Path Solutions
Github Skills (38)
kubernetes10
commons10
openshift10
documentation10
defaults8
location8
esxi7
tracks6
operator6
csi6
persistent6
api6
vms6
storage6
vpc6
Programming languages (2)
Github contributions (5)
lpettyjo/openshift-docs
Jan 2021 - Apr 2025
OpenShift 3 and 4 product and community documentation
Contributions:1789 pushes, 183 branches, 1 comment in 4 years 3 months
commonskubernetesopenshift
lpettyjo/supplementary-style-guide
May 2023 - Aug 2023
This project maintains the Red Hat supplementary style guide for product documentation that supplements the IBM Style guide
Contributions:4 pushes, 1 branch in 2 months
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