Liz Baker
Technical Support Engineer at Monarch Money
United States
Summary
🤩
Rockstar🎓
Top SchoolLiz Baker is a versatile technical support engineer and former software engineer with eight years of experience building and maintaining full-stack web applications, CI/CD workflows, and automated test infrastructure. At New Relic she contributed to high-profile open source projects—improving Node.js agent tests, automating quickstart validation, and enhancing the docs website—bridging front-end UX work with back-end GraphQL/REST APIs and AWS Lambdas. She pairs strong hands-on engineering with customer-facing support skills, now applying that blend to technical support at Monarch Money. Her background in field research and invertebrate identification informs a methodical, data-driven approach to debugging and documentation. Comfortable in both code and cross-team coordination, she has repeatedly taken on product-management style responsibilities to drive projects to completion. Her mix of lab rigor, full-stack training from BloomTech, and practical OSS contributions makes her effective at translating complex technical issues into clear, actionable solutions.
7 years of coding experience
6 years of employment as a software developer
Full Stack Web Development, Full Stack Web Development at BloomTechBachelor’s Degree Nutrition and Health Science, Bachelor’s Degree Nutrition and Health Science at Oregon State University
Github Skills (18)
github-ci10
javascript10
testing10
restify10
cicd10
mdx10
front-end-development10
nodejs10
githubaction-workflow10
react10
test-automation10
css9
gatsby9
yaml8
devops8
Programming languages (8)
Github contributions (5)
newrelic/docs-website
Mar 2021 - Jan 2023
Source code for @newrelic docs. We welcome pull requests and questions on our docs!
Role in this project:
Full-stack Developer
Full-stack DeveloperContributions:363 reviews, 604 commits, 819 PRs in 1 year 10 months
Contributions summary:Liz's commits primarily focused on enhancing the documentation website by implementing new components and features. Their work included adding a new product tile, creating a user journey control, and creating a component to display the feedback modal. They also made several adjustments to the layout, including updating the mobile header and adjusting the navigation and footer. The commits suggest a focus on improving the user experience.
newrelicbacklogasciidocfeedbackdocumentation-site
newrelic/newrelic-quickstarts
Jul 2021 - Feb 2022
New Relic One quickstarts help accelerate your New Relic journey by providing immediate value for your specific use cases.
Role in this project:Automation Engineer
Automation EngineerContributions:24 reviews, 76 commits, 50 PRs in 7 months
Contributions summary:Liz primarily contributed to the automation of processes within the repository, with a focus on CI/CD and code validation. Their commits include the implementation of a labeling workflow, fixing paths, refactoring and adding tests for image validation, refactoring pack uniqueness tests, and making the dry run value dynamic. The user also made changes to the support label script, and updated and refactored test code.
newreliccasesuse-casesdevopsquickstarts
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