Summary
Long Chen is a Reliability Engineer based in England with 10 years’ experience designing and operating resilient cloud-native platforms. He has led reliability and platform engineering at Opayo (formerly Sage Pay), specialising in CI/CD (Jenkins shared libraries, Groovy), EKS, Helm, Istio, Terraform and observability tooling like New Relic and Sumo Logic. Prior roles span platform delivery and 24x7 operations across AWS, Kubernetes, Zabbix and automation with Python, Bash and Ansible, giving him deep expertise in bridging runbook-driven operations with infrastructure-as-code. He pairs a Master’s in Advanced Software Engineering from King’s College London with a pragmatic focus on production reliability and JVM/CI optimisation. Colleagues know him for turning operational pain points into automated, testable pipelines that reduce toil and incidents.
10 years of coding experience
8 years of employment as a software developer
Master's degree, Advanced Software Engineering, Master's degree, Advanced Software Engineering at King's College London, U. of London
Bachelor's degree, Computer Science, Bachelor's degree, Computer Science at University of Greenwich