Long Mai is a research engineer and machine learning specialist based in Ireland with 10 years of software and AI experience and 3+ years focused on deploying and optimizing ML systems in industry and academia. He holds a PhD from University College Dublin and has driven innovations in speech and conversational AI—introducing pseudo-labeling for ASR error correction, diversity-enhanced fine-tuning for chatbots, and real-time textless dialogue generation that reduced latency and improved turn-taking. His work has published in INTERSPEECH, ICASSP, COLING and ACL workshops, and he has a proven track record of moving models into production across AWS, Docker, and Kubernetes. Previously at VNG and EM AND AI he improved diarization and ASR error rates substantially and boosted user engagement via NLP components, showing a pragmatic blend of research rigor and product impact. Colleagues describe him as methodical—“one step at a time”—and capable of turning novel research into deployable, latency-sensitive conversational systems.
10 years of coding experience
3 years of employment as a software developer
Doctor of Philosophy - PhD, Computer Science, Doctor of Philosophy - PhD, Computer Science at University College Dublin
Bachelor’s Degree, Computer Science, Bachelor’s Degree, Computer Science at VNUHCM - University of Science
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Long Mai - Research Engineer at Trinity College Dublin