Loren Sands-ramshaw

Support Engineer at Netflix

New York, New York, United States
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Summary

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Rockstar
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Top School
Loren Sands-ramshaw is a seasoned support and developer-relations engineer with 15 years building and documenting distributed systems, currently helping Netflix adopt GraphQL. He authored The GraphQL Guide and has deep practical experience with Temporal’s TypeScript SDK and samples, contributing both code and clear documentation to a widely used open-source workflow project. Loren blends hands-on runtime engineering, developer experience improvements, and technical writing—skills sharpened across startups, consulting, and government roles including the NSA. Based in New York, he pairs academic CS training from Dartmouth with applied security coursework from the National Cryptologic School. Notably, his work often focuses on making complex platform features approachable—fixing build flows, data converters, and observability (OpenTelemetry) so teams can ship reliably.
code15 years of coding experience
job9 years of employment as a software developer
bookBachelor's degree Computer Science, Bachelor's degree Computer Science at Dartmouth College
bookComputer and Information Systems Security/Information Assurance, Computer and Information Systems Security/Information Assurance at National Cryptologic School
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Github Skills (15)

opentelemetry10
typescript10
docusaurus10
typescripts10
develop10
sdk10
temporal10
typescript-types10
documentation10
technical-writing10
mtls9
nodejs9
javascript8
webpacker7
webpack7

Programming languages (26)

C#MakefileGoMustacheHTMLSvelteTypeScriptShell

Github contributions (5)

github-logo-circle
Role in this project:
userFull-stack Developer
Contributions:124 reviews, 185 commits, 159 PRs in 1 year 4 months
Contributions summary:Loren's commits primarily involve adding and modifying samples related to Temporal, focusing on demonstrating features like mTLS, OpenTelemetry integration, and workflow execution. They implemented changes across multiple files, including workflow definitions, client-side code, and worker configurations. The user also standardized the package.json and workflow scripts, demonstrating a focus on project structure and integration of developer tools.
temporalio/sdk-typescript

Aug 2021 - Jan 2023

Temporal TypeScript SDK
Role in this project:
userFull-stack Developer
Contributions:345 reviews, 174 commits, 244 PRs in 1 year 5 months
Contributions summary:Loren primarily focused on improving the Temporal TypeScript SDK, addressing a variety of issues. Their contributions include fixing typos, clarifying documentation, updating samples, and refining command-line help messages. They also implemented changes related to build processes, data converters, and the integration of OpenTelemetry, indicating a focus on both core functionality and developer experience. Additionally, they addressed specific code bugs and made improvements to internal workings.
javascriptsdktemporalnodejstypescript-sdk
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Loren Sands-ramshaw - Support Engineer at Netflix