Lorenzo Ortiz
Regional IT Support Engineer at Amazon
Seville, Andalusia, Spain
Summary
👤
Senior🎓
Top SchoolLorenzo Ortiz is a Regional IT Support Engineer based in Seville with 9 years of professional experience and an 8-year background in systems, databases and communications. Certified ITIL Expert, he has led service management and continuous improvement initiatives for large user bases and multi-site communications infrastructures, blending ITIL best practices with SRE and DevOps-driven CI/CD and containerization strategies. At Amazon he now runs regional problem management, builds Python/AWS automations and acts as the technical reference for Spain’s IT team, having previously managed 15-person teams supporting 1,000+ users across Andalusia. Comfortable across Linux/Windows administration, virtualization, Docker Swarm and databases, he pairs hands-on engineering with process design to make operations more reliable and repeatable. Notably, he combines a telecommunications engineering foundation with practical automation skills—turning long-standing operational pain points into scripted, cloud-native workflows.
9 years of coding experience
University of SevillePrimaria y Secundaria, Primaria y Secundaria at Colegio de San Francisco de Paula
Spanish, English
Github Skills (11)
esphome9
sphinx9
home-assistant8
python8
sphinx-doc8
hue7
iot7
home-automation6
dmx5125
philips-hue5
emulation2
Programming languages (1)
Github contributions (5)
Infinitte/fluf
May 2019 - Dec 2021
Contributions:8 pushes, 1 branch in 2 years 7 months
Infinitte/conf-HomeAssistant-mairena
Oct 2018 - Apr 2020
Contributions:10 pushes, 1 branch in 1 year 6 months
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