Loretta Chen
Lead Technical Writer at StreamSets Inc.
San Francisco, California, United States
Summary
👤
Senior🎓
Top SchoolLoretta Chen is a Lead Technical Writer with 11 years of experience crafting documentation for enterprise on-premise and cloud platforms, currently shaping the docs strategy at StreamSets in San Francisco. As the first writer and an early hire, she built the documentation set from the ground up and embedded herself in product testing, UX suggestions, and fast-paced release cycles to keep technical content accurate and actionable. Her background at Informatica includes sole responsibility for a major cloud business unit’s documentation and migrating large doc sets to DITA, demonstrating deep process and tooling expertise. Loretta pairs a Yale BA and an MFA in writing with hands-on contributions to open-source projects like StreamSets DataCollector, where she updated core files and generated documentation. She’s known for translating complex integration workflows into pragmatic guides and for influencing product priorities through close collaboration with engineering, QA, and field teams.
11 years of coding experience
BA, English, BA, English at Yale UniversityMaster of Fine Arts (MFA), Writing, Literature, and Publishing, Master of Fine Arts (MFA), Writing, Literature, and Publishing at Emerson College
Github Skills (4)
documentation10
javas8
java8
avro4
Programming languages (1)
Github contributions (5)
kiritbasu/datacollector
Jan 2015 - Sep 2015
StreamSets DataCollector
Role in this project:
Backend Developer
Backend DeveloperContributions:253 commits in 7 months
Contributions summary:Loretta primarily contributed to the documentation and the core files of the StreamSets DataCollector. The commits included updates to generated documentation, source files, and adding or updating files. This work focused on enhancing existing features and adding more details on general and internal configurations.
timesheetorigami
qxd826/datacollector
Sep 2015 - Mar 2019
StreamSets Data Collector - Continuous big data and cloud platform ingest infrastructure
Contributions:895 commits in 3 years 7 months
data-streamcontinuousinfrastructuredataopsbig-data
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