Summary
Louis Mak is an IT Field Technology Analyst with 12 years of experience supporting large hospital and academic environments, currently at Oregon Health & Science University. He specializes in end-user device lifecycle management across Windows, macOS, and Linux, network connectivity, and white-glove support for clinical and executive stakeholders. Louis has scaled device support programs at institutions like Weill Cornell Medicine, managing thousands of endpoints and coordinating multi-site deployments. With a BBA in Computer and Information Sciences from Baruch College and hands-on tooling experience building with JavaScript, Postgres, and Redis, he blends practical systems administration with emerging developer skills. Colleagues rely on him for calm, methodical troubleshooting and for translating technical needs into operational reliability in high-pressure healthcare settings.
12 years of coding experience
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences, General, Bachelor of Business Administration (B.B.A.), Computer and Information Sciences, General at Baruch College