Summary
Luan Pham is a PhD candidate in Computer Science and an applied AI researcher with 11 years of experience building AIOps and reliability-focused systems. He has blended academic rigor and industry impact through roles at AWS, Microsoft, and as founder/engineer of NOFire AI, where he applied causal and agentic AI to reduce MTTR and autonomously triage incidents. His work includes open-source benchmarks and datasets for root-cause analysis published at major venues and a first-authored paper from an AWS internship, demonstrating a strong record of reproducible research. Luan also excels in teaching and team leadership—having led AI engineering teams, mentored researchers, and earned high teaching scores at RMIT—bridging research, production engineering, and education. Based in Melbourne, he combines systems-level thinking with hands-on ML engineering to make reliability an embedded part of the development lifecycle.
11 years of coding experience