Luana Perin
Product Operations
São Paulo, Brazil
Summary
👤
Senior🎓
Top SchoolLuana Perin is a product operations professional and front-end developer with nine years of experience shaping customer-centric processes and scalable solutions at Nubank in São Paulo. She has progressed through roles from customer-facing analyst to operations strategy and now product operations, combining hands-on engineering collaboration with data-driven process design and KPI-led dashboards. Luana excels at turning customer feedback into product improvements, automating workflows with engineers, and building routines for CX quality and efficiency. Her background in civil engineering and a FullStack Web Development credential from Le Wagon give her a unique systems-thinking perspective and practical technical fluency. Colleague-facing projects like journey mapping, chargeback supervision, and cross-functional prioritization reflect her ability to bridge product, operations, and engineering to deliver measurable impact.
8 years of coding experience
5 years of employment as a software developer
FullStack Developer Web Development, FullStack Developer Web Development at Le WagonGraduate Degree in safety engineering and occupational medicine, Graduate Degree in safety engineering and occupational medicine at UFMT - Universidade Federal de Mato Grosso
Portuguese, English
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (3)
wagon2
middleman2
boilerplate1
Github contributions (5)
luanaperin/marilac
Aug 2017 - Mar 2018
Contributions:14 PRs, 11 pushes, 6 branches in 6 months
BrunoMCerqueira/Rodrigo_Fernandes
Sep 2017 - Mar 2018
Contributions:10 PRs, 9 pushes, 5 branches in 5 months
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