Luc-rock Paquin
Manager, Consumer Digital Products (RE-06) at Financial Consumer Agency of Canada | Agence de la consommation en matière financière du Canada
Ottawa, Ontario, Canada
Summary
👤
Senior🎓
Top SchoolLuc-rock Paquin is a seasoned digital product and user experience leader with over 15 years of experience building and scaling UX, research and web operations across the Government of Canada. Currently managing Consumer Digital Products at the Financial Consumer Agency of Canada, he combines technical oversight with user-centered design to deliver direct-to-consumer tools that improve financial literacy and resilience. His career spans strategic UX roles at Statistics Canada, Service Canada and multiple federal departments where he established research labs, standardized testing frameworks, and information architecture practices that reduced costs and accelerated delivery. Known for turning complex policy and analytics into practical, tested digital services, he pairs hands-on methodology (from tree tests to moderated usability studies) with team development and procurement expertise. Based in Ottawa, he brings a bilingual translation background and a long history of cross-departmental collaboration that helps bridge content, analytics and engineering for measurable citizen impact.
11 years of coding experience
14 years of employment as a software developer
B.A., Translation (English to French), B.A., Translation (English to French) at Concordia UniversityCanada School of Public ServiceHumanities, Humanities at Vanier CollegeD.E.C., Sciences humaines, D.E.C., Sciences humaines at Cégep MontmorencyCobequid Educational Centre
English, French
Github Skills (10)
chrome-extension6
information-architecture5
reference-implementation4
architecture4
firefox-addon4
chrome4
specification4
browser3
firefox3
browser-extension3
Programming languages (2)
Github contributions (5)
Service-Canada-CX/randomizer
May 2018 - Jun 2021
URL randomizer for Service Canada Client Experience Unit
Contributions:174 commits, 156 pushes, 1 branch in 3 years 1 month
randomizerunit
Service-Canada-CX/HTML
Mar 2019 - Apr 2021
Contributions:18 pushes, 1 branch in 2 years 2 months
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