Lucas Aquino
Scrum Master at Cesla
São Paulo, Brazil
Summary
👤
Senior🎓
Top SchoolLucas Aquino is a Scrum Master and IT professional based in São Paulo with 12 years of hands-on experience in user support, hardware maintenance, and IT service management. Trained in IT Management (CST) and seasoned across roles from helpdesk technician to support analyst at organizations like Syngenta and Universidade Estadual de Campinas, he now leads agile delivery at Cesla. He combines frontline support know-how—ticketing, SLA management, Azure ticket escalation—and practical rollout experience with team facilitation and process improvement. Comfortable bridging technical teams and end users, Lucas brings a pragmatic focus on operational reliability and continuous improvement that helps reduce incidents and speed resolution. An adaptable problem-solver, he has progressed steadily from technical execution to coaching teams toward predictable delivery.
12 years of coding experience
Ensino Normal Médio Tecnologia da Informação, Ensino Normal Médio Tecnologia da Informação at Escola Municipal Dr. Leandro FranceschiniCurso Superior de Tecnologia (CST) Gestão de Tecnologia da Informação, Curso Superior de Tecnologia (CST) Gestão de Tecnologia da Informação at UNIFACP-Centro Universitário de Paulínia
Github Skills (9)
plone10
localization9
frontend8
react8
translation8
content-management7
content-management-system6
portal5
python3
Programming languages (2)
Github contributions (5)
aquinocom/lx.eleicao
Jan 2021 - Nov 2024
Contributions:21 pushes, 1 branch in 3 years 10 months
aquinocom/buildout.plone
Aug 2018 - Oct 2020
Contributions:1 PR, 2 pushes, 1 branch in 2 years 2 months
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