Lucas Do Amaral Martins
Technical Support Coordinator
Sydney, New South Wales, Australia
Summary
👤
Senior🎓
Top SchoolLucas Do Amaral Martins is a Technical Support Coordinator and aspiring data engineer with 11 years of hands-on IT experience across desktop support, service desk operations, and network monitoring. Based in Sydney, he combines practical endpoint and AD administration skills with familiarity in observability tools (Grafana, Zabbix) and device management (Intune, Office 365), supporting enterprise SLAs and ITIL practices. His background spans telecoms, facilities, and corporate environments, where he progressed from intern to Level 1–2 support roles and now coordinates technical support activities. Though building a career in data engineering, he brings a site-reliability mindset from GitHub-profileled SRE interests and a strong operational focus that helps surface practical, production-ready analytics requirements.
10 years of coding experience
Bachelor's degree Information Technology, Bachelor's degree Information Technology at Victoria UniversityTechnician Telecommunications Technology/Technician, Technician Telecommunications Technology/Technician at IFSC - Instituto Federal de Santa CatarinaEnglish, English at EC English Language Centres Alumni
English
Stackoverflow
1reputation
0reached
1answer
0questions
Github Skills (163)
windows10
terraform10
gpu10
linux10
rust10
opengl10
stow10
vte10
database-access10
karabiner10
graph10
audit10
cross-platform10
bootstrapping10
bsd10
Programming languages (17)
Github contributions (5)
lucazz/lucazz.github.io
Apr 2016 - May 2021
Jekyll theme for my website/resume
Contributions:6 PRs, 60 pushes, 9 branches in 5 years 1 month
jekylljekyll-theme
kairosinc/custom-metrics-prometheus-adapter
Jun 2018 - Apr 2021
An implementation of the custom-metrics.metrics.k8s.io API using Prometheus
Contributions:1 review, 6 PRs, 39 pushes in 2 years 10 months
apicustom-metricsk8skubernetesprometheus
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