Lucas Gustavo
Analista De Suporte Técnico Pleno at Quality Digital
São Paulo, Brazil
Summary
👤
Senior🎓
Top SchoolLucas Gustavo is an IT Support Analyst with nine years of hands-on experience in retail-focused infrastructure, systems administration, and Microsoft 365/Azure AD environments. He specializes in L2 technical support, endpoint and server management (Windows Server, AD, DNS, DHCP, GPOs), network troubleshooting, and IT asset monitoring with GLPI/Jira to ensure high availability of services. Lucas has led device inventories, onboarding and user training while implementing security controls with Microsoft Defender and backups, showing a practical blend of operational rigor and user-centered support. His background includes progressive roles from frontline cashier and IT assistant to infrastructure analyst, giving him uncommon empathy for end-user workflows and operational constraints. Currently completing studies in Information Security at FATEC Americana and trained via Cisco Networking Academy, he pairs formal security knowledge with proven field experience. Open to roles in Infrastructure, Security, Systems or Networking where reliability and measurable service continuity are priorities.
8 years of coding experience
Curso Técnico Integrado, Computer Systems Networking and Telecommunications, Curso Técnico Integrado, Computer Systems Networking and Telecommunications at Cisco Networking Academy
English
Github Skills (12)
que3
projeto3
crm1
php1
javascript1
api1
expressjs1
nodejs1
tempo1
mysql1
webpack1
react1
Programming languages (1)
Github contributions (5)
lucas-gustavoc/fasttagging
Jun 2017 - Feb 2020
Brackets Extension: Generates a tag with classes ans id in a really fast way.
Contributions:4 commits, 3 pushes, 1 branch in 2 years 7 months
lucas-gustavoc/nodejs-sample-herosapp
Jun 2017 - Jun 2017
Contributions:7 commits, 5 pushes, 1 branch in 1 day
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