Summary
Lucia Whittaker is a Senior Content Designer with nearly a decade of experience shaping clear, useful content for public sector and education organisations. At the Government Digital Service she focuses on content strategy and performance-driven design, bringing editorial rigor from a background in information publishers and membership bodies. She also oversees digital content quality for The Key, helping school leaders access reliable guidance at scale. Trained in English Language and Literature, Lucia blends classic editorial craft with pragmatic UX and governance practices to make complex information actionable. Colleagues describe her work as quietly strategic—she often surfaces user needs that aren’t immediately obvious and turns them into measurable content improvements.
8 years of coding experience
Bachelor of Arts (B.A.) English Language and Literature/Letters, Bachelor of Arts (B.A.) English Language and Literature/Letters at University of the West of England