Luciano Moura
Information Technology Support Specialist
Santa Catarina, Brazil
Summary
👤
Senior🎓
Top SchoolLuciano Moura is an experienced IT Support Specialist with eight years supporting large organizations, currently providing local and remote IT services for over 3,000 employees at the Ministério Público de Santa Catarina. He blends hands-on expertise in Windows server virtualization, remote/application virtualization, forensic audio/video transcription using LLM tools, and ITIL-based ticketing with practical skills in HW/SW maintenance, stock control and network monitoring. Fluent in Portuguese and English, Luciano has supported high-volume, customer-facing operations in recreational and gaming industries and managed night operations and retail tech teams serving thousands daily. With postgraduate training in Computer Systems Networking and a master's in IT Management, he pairs strong technical foundations with operational leadership and a pragmatic focus on preventive maintenance and measurable service outcomes.
8 years of coding experience
10 years of employment as a software developer
Master's degree, IT Management, Master's degree, IT Management at WGU WashingtonPost Graduate, Computer Systems Networking and Telecommunications, Post Graduate, Computer Systems Networking and Telecommunications at ESABBachelor's degree, Physical Education, Bachelor's degree, Physical Education at State University of Santa CatarinaAssociate's degree, Electronics, Associate's degree, Electronics at Federal Technical School of Santa Catarina
English, Portuguese, Spanish
Github Skills (1)
microdata9
Programming languages (1)
Github contributions (2)
lucianomoura90/microdadosBrasil
Feb 2018 - Apr 2018
Contributions:64 pushes in 2 months
brazilianmicrodata
lucasmation/microdadosBrasil
Jan 2018 - Apr 2018
Reads most common Brazilian public microdata (CENSO, PNAD, etc) easy and fast
Contributions:11 commits, 12 pushes, 2 comments in 2 months
brazilianmicrodata
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