Luciano Ramos
Supervisor at Serpro
São Paulo, Brazil
Summary
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Senior🎓
Top SchoolLuciano Ramos is a seasoned monitoring and observability leader with 14 years of deep Zabbix expertise and eight years in senior roles at Serpro, where he currently supervises automation, data analysis and service quality. He combines hands-on implementation (server, proxy, agents, custom frontend work, LLD and API automations) with people leadership—having led a 16-person team and mentored cross-functional groups to adopt DevOps and continuous improvement. Certified across Zabbix, AWS, Azure and ITIL, he blends cloud migrations, backup strategies and Grafana integrations with pragmatic process governance and SLA management. An experienced trainer and speaker in the Zabbix community, he also delivers tailored in-company courses and creates bespoke monitoring dashboards and ETL/reporting automations using Power Platform and Power BI. Less obvious: he pairs tactical troubleshooting (performance and collection issues) with strategic innovation work—driving PoVs and aligning monitoring projects to corporate IT strategy.
8 years of coding experience
Fédération Internationale de l'Art PhotographiquePostgraduate Degree, Tech Leadership and Management, Postgraduate Degree, Tech Leadership and Management at Escola ConquerBachelor's degree, Computer Science, Bachelor's degree, Computer Science at Universidade IbirapueraTechnical High School, Electronics, Technical High School, Electronics at ETE Guaracy SilveiraPostgraduate Degree, IT Management and Governance, Postgraduate Degree, IT Management and Governance at Senac SPPostgraduate Degree, Cloud Computing - AWS, Postgraduate Degree, Cloud Computing - AWS at Cloud TreinamentosGithub contributions (2)
ramosluciano/zbx_indicadores_ti_descarte
May 2018 - Apr 2021
Contributions:39 commits, 31 pushes, 1 branch in 2 years 11 months
ramosluciano/Zabbix_create_trigger_dependencies
Feb 2020 - Feb 2020
Contributions:1 push, 1 branch in 1 day
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